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Customer Service Advisor Vacancy at Cruise

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Cruise are on the lookout for a Customer Service Advisor to join the team at our Middlesbrough head office.

As a Customer Service Advisor you will provide excellent service to all our customers, old and new. Applicants would preferably have a background in customer service and/or sales.

The successful candidate should meet all the below criteria and will also be expected to work some weekends.

Salary from £13,000, subject to experience.

Key Responsibilities

• Handling enquiries
• Answering incoming calls
• Answering customer emails
• Performing administration functions
• Updating customer accounts
• Processing customer correspondence


• Computer literate: good use of Microsoft Office programmes
• Professional and responsible attitude
• Patient and polite
• Punctual and good time-keeping
• Able to prioritise a busy workload
• Good communications and listening skills
• Quality assurance
• Team player
• Excellent customer relations and service
• Customer service and sales experience
• Interest in fashion

Apply with covering letter and CV to: